This web site provides a guide for how to specify, test and report usability requirements as part of a contractual relationship between a supplier and acquirer. It includes case studies of four trials carried out in Europe by the EU-funded PRUE project.
Guide for Suppliers
Guide for Purchasers and Procurers
Specifying and testing usability requirements
The Common Industry Format for usability test reports
Italy: Ministry of Justice/SEMA: Legal Web Site
Sweden: Ericsson/ Electrolux: Travel Management System
UK: Prezzybox/in2netlogic: Ecommerce Web Site
Greece: Robissa Travel/ExcelSoft: Travel Agent Software