Draft version 0.2
There are three ways of personalising a web site: by categorising the user by role, by allowing the user to specify their personal preferences, or the system can automatically personalise the interface by observing the user’s actions and making assumptions based on other users with the same interests use these to determine what the user sees.
These guidelines are based on:
Nielsen, J. (1998) Alertbox: Personalization is Over-Rated
Van Duyne, D K, Landay, J, Hong, J I. (2002) The Design of Sites: Principles, Processes and Patterns for Crafting a Customer-centered Web Experience. Addison-Wesley.Section D4: Personalised content.
For further information and examples of user-driven and customisable interfaces see the Infomations webliography.
These guidelines have been produced as part of the HCI Design Foundation Study for JISC.